I cannot get onto internet explorer. When I ask the computer to diagnose the problem, it tells me there was an error 12029. I am still getting my emails through outlook just fine, but I cannot surf the web. I have not installed anything new on my computer in quite some time. I can't seem to figure this out. Can anyone help?
It's been going on for a while. I have AVG free and Avast on my computer. I had Norton, but deleted it since I saw that others had this problem, which was caused by Norton. I have IE7 on my computer.
I went to the Add/Delete section on my control panel and noticed that the last time I used the internet was 6/4. There was one update to IE7 done on 6/4 so I deleted it. It did not help.
Quote:
Now, one piece of advice that applies equally to AVs and firewalls. You only need one of each! Having more than one firewall and AV can cause possible conflicts and system instability. Although you may think you have more protection by having more than one of each, it could cause you problems you were not expecting.
Click
Here for the original article.
So please if you have more than one Antivirus or Firewall choose the one you want to keep and use and uninstall the rest.
Hi I am having a similar problem with my home laptop. I am using my company Laptop to send this message:
Background / Config
HOME PC / CONFIG
- DSL MODEM Netopia CAYMAN wired to a DLINK-634M wireless router
- Ive used my next-door neighbour's unsecured wireless to troubleshoot
- Ive used my company's laptop to troubleshoot also
- Norton 360 AV software re-installed after issues
- Spydoctor removed also
- Running IE7 with SP3 ( I think?)
- XP O/S
Problem Statement:
- I have verified that I can send and receive e-mails from outlook explorer
- Using my home PC I CANNOT connect to internet using IE7 or Safari or Firefox
- Cannot even connect to the DSL router box even when using a wired connection
http://192.168.1.254
- ERROR : when connecting with IE7 & then running Windows XP Diagnostics, All sections pass , with the only area that errors out is HTTP / HTTPS / FTP Diagnostic : Error 12029
Steps Taken So Far
- Reset DSL Modem, Reset DLINK router, verified that access to internet is possible on this by using my company laptop( in wired ethernet or wireless mode).
- Verified that I have the problem even when using my neighbours wireless access point ( with his permission of course !)
- Attempted access with all known FIREWALL settings OFF( Box, Windows Firewall, N360)
- Attempted access with all known FIREWALL settings ON
Note: Hitherto I was able to get access to the internet but not LOG-INTO any site such as Yahoo or a secure site etc. but now no access to any IP address or website appears possible
uninstall norton 360 again using norton uninstallation software from the website.
http://service1.symantec.com/SUPPORT...03022510471206
