My corporation utilizes a VPN for internal employees in the field.
One of my users recently got a new laptop. I (using robocopy) copied all of his files from the old computer to the new with the exception of the program files folder and the windows folder. After installing the VPN client on his machine I am unable to login to the VPN.
Everytime I try I get the response:
Quote:
Secure VPN Connection terminated locally by the Client.
Reason 403: Unable to contact the security gateway.
Connection terminated on : (Date and time listed here) Duration: 0 day(s) 00:00.0 |
The VPN client offers a UPD connection and TCP connection option, when I attempt with the TCP connection I get this error:
Quote:
Secure VPN Connection terminated locally by the client.
Reason 414: Failed to establish a TCP connection.
Connection terminated on: (Date and Time listed here) Duration: 0 day(s), 00:00.0 |
I have attempted uninstalling, rebooting, running a "VPN Clean" utility, rebooting, and Reinstalling the VPN client.
I have verified the users login certificates.
I have verified the users permissions.
I have verified the windows firewall is off.
I have verified that the machines connection to the network is valid and working.
Please help. The user doesn't want me to format and reload his system. I suspect the problem lies in one or more of the files copied over from the old laptop, I just don't know where to start looking.
Is the user behind a router? If so...
Is port forwarding/port triggering set up on the router for the port that your VPN protocol is using?
Is VPN passthrough (IPSec, PPTP, etc.) enabled?
Is another computer attempting to create an outgoing tunnel at the same time?
I know this is old, but I thought it might be nice to have an answer to it here.
I'm going to guess this was a Dell laptop, connected via wireless?
If so, see this Dell knowledge base article on how to fix it.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=152D7D67033477DFE0401E0A5517188F&journalid=BDF081B355A211DB97C60767E62D0E13&l=en&s=gen
Good luck
